Shipping policy

Thank you for shopping with us! Because our products are entirely digital, there are no physical packages, shipping fees, or delivery delays.

Delivery Fees

  • Cost: $0.00

  • All digital downloads and templates are delivered 100% free of charge worldwide.

How You Will Receive Your Files

  • Immediate Access: As soon as your payment is processed at checkout, a download link will appear directly on your screen.

  • Email Confirmation: You will also automatically receive a delivery email within minutes containing your secure download link, access instructions, or file attachments.

What to Do if You Haven't Received Your Order If it has been more than 10 minutes and you still cannot find your download email, please follow these quick steps:

  1. Check your folders: Search your Spam, Junk, and Promotions tabs (sometimes automated emails get misrouted).

  2. Verify your email address: Ensure the email address you entered at checkout was spelled correctly.

If you still don't see your order, please don't hesitate to reach out to us at gridwise.digitals@gmail.com. Provide your name and order number, and our support team will manually send you your files as quickly as possible.